What is COVID-19?

COVID-19, also called coronavirus in the media, is a respiratory disease that began appearing in humans last fall. The virus spreads from person to person, most often through respiratory droplets released by coughing and sneezing.

Symptoms include respiratory illness (like a cold or flu) with fever, coughing and difficulty breathing. Symptoms may appear 2 to 14 days after exposure.

How Allies is helping you

Allies is monitoring the spread of COVID-19 and keeping up-to-date on Centers for Disease Control guidelines on preventing and treating the virus. The CDC has information about COVID-19 and HIV here.

Allies’ staff is encouraged to follow the guidelines for protecting against COVID-19, and employees are asked to stay home if they are sick.

Updates to Allies services

March 30, 2020

The following changes to Allies’ services will remain in effect until further notice:
  • Anyone who is experiencing flu-like symptoms MUST CALL before visiting Allies, even if they have an appointment.
  • As a small, community-based healthcare provider, we do not have the resources, such as a negative pressure exam room, to offer COVID-19 testing. If you are experiencing flu-like symptoms, please contact your primary care physician. If you receive primary care at Allies, call 412-345-7456.

COVID-19 Resource list

March 23, 2020

COVID-19: What people with HIV should know – The Centers for Disease Control and Prevention answer frequently asked questions about COVID-19 and HIV.

March 20, 2020

Case Management, Client Services and Clinic

  • The food pantry is now available for pickup or delivery only – pantry staff and case managers will pack your groceries for you. Please call your case manager to make arrangements.

March 18, 2020

Case Management, Client Services and Clinic

  • There will be no in-person case manager visits in the office or at clients’ homes.
  • Clients who need transportation to medical or mental health appointments should talk to their case manager. Case managers will not be able to personally transport clients to appointments.
  • If clients have any concerns or questions, they should call their case manager.

March 17, 2020

The following changes to Allies’ services will remain in effect until further notice:

Testing and Community Health

  • Starting on March 18, HIV, STI and Hep C testing is by appointment only. Please call 412-345-7456 to schedule your test(s).
  • We will not be offering testing on Wednesday evenings or Sundays.
  • HIV, STI and Hep C testing is available at the Allies office only – we will not be testing at any other locations.

Case Management, Client Services and Clinic

  • Beginning Saturday, March 21, the Allies food pantry, which is available for Allies case management clients only, will be open from noon to 4 p.m. Monday through Friday. There will be no Wednesday evening or Sunday hours.
  • CCN pharmacists will not be on site until further notice. Pharmacists will be able to consult with patients over the phone.​

How you can protect yourself

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Face masks are not recommended for people who are not sick. If you are coughing or sneezing, please take a face mask when you visit Allies.