What is COVID-19?

COVID-19, also called coronavirus in the media, is a respiratory disease that began appearing in humans last fall. The virus spreads from person to person, most often through respiratory droplets released by coughing and sneezing.

Symptoms include respiratory illness (like a cold or flu) with fever, coughing, difficulty breathing, chills, muscle pain, sore throat and new loss of taste or smell. Less common symptoms include nausea, vomiting and diarrhea. Symptoms may appear 2 to 14 days after exposure.

How Allies is helping you

Allies is monitoring the spread of COVID-19 and keeping up-to-date on Centers for Disease Control guidelines on preventing and treating the virus. The CDC has information about COVID-19 and HIV here.

Most of Allies’ staff is working from home to prevent the spread of COVID-19. Many of Allies’ services are being offered virtually or with minimal contact. Additionally, all those entering Allies for any reason – including staff – are screened at the door for COVID-19 symptoms. Everyone entering the building, including staff, is required to wear a mask.

Updates to Allies services

September 1

Beginning on September 6, 2020, testing on Sundays will be open 11 a.m. to 2:30 p.m. for walk-ins only. Testing is first come, first served, with limited slots available.

July 31

Beginning on August 5, 2020, testing on Wednesdays will be open 11 a.m. to 6:30 p.m. for walk-ins only. Testing is first come, first served, with limited slots available.

June 16, 2020

During the “green” phase of reopening, most of Allies’ operations will remain the same as they have been over the past few months. However, we now will be offering walk-in testing on Wednesdays and Sundays.
  • HIV, hepatitis C and STI testing is by appointment only from 9 a.m. to 4:30 p.m., Monday, Tuesday, Thursday and Friday, and 9 a.m. to 4 p.m. on Wednesdays.
  • Walk-in testing is available from 4 to 6:30 p.m. on Wednesdays and noon to 2:30 p.m. on Sundays. Testing is first come, first served, with a limited number of times available.
  • There will be no face-to-face case management. Case managers will consult with clients over the phone.
  • Food pantry pickup is by appointment only. If you need food pantry services, please call to set up a time for pickup.
  • Those entering Allies for any reason will be screened at the door for COVID-19 symptoms. Everyone visiting Allies will be required to wear a mask.

To make an appointment for any of Allies’ services, please call 412-345-7456.

The following changes to Allies’ services will remain in effect until further notice:
  • Anyone who is experiencing flu-like symptoms MUST CALL before visiting Allies, even if they have an appointment.
  • As a small, community-based healthcare provider, we do not have the resources, such as a negative pressure exam room, to offer COVID-19 testing. If you are experiencing flu-like symptoms, please contact your primary care physician. If you receive primary care at Allies, call 412-345-7456.

May 12, 2020

As Allegheny County moves to the “yellow” phase of reopening, Allies will continue to operate as we have been for the past several weeks:
  • HIV, hepatitis C and STI testing is by appointment only.
  • There will be no face-to-face case management. Case managers will consult with clients over the phone.
  • Food pantry pickup is by appointment only. If you need food pantry services, please call to set up a time for pickup.
  • Those entering Allies for any reason will be screened at the door for COVID-19 symptoms. Everyone visiting Allies will be required to wear a mask.

To make an appointment for any of Allies’ services, please call 412-345-7456.

The following changes to Allies’ services will remain in effect until further notice:
  • Anyone who is experiencing flu-like symptoms MUST CALL before visiting Allies, even if they have an appointment.
  • As a small, community-based healthcare provider, we do not have the resources, such as a negative pressure exam room, to offer COVID-19 testing. If you are experiencing flu-like symptoms, please contact your primary care physician. If you receive primary care at Allies, call 412-345-7456.

April 24, 2020

Updated guidelines for people living with HIV and COVID-19

March 30, 2020

COVID-19 Resource list

March 23, 2020

COVID-19: What people with HIV should know – The Centers for Disease Control and Prevention answer frequently asked questions about COVID-19 and HIV.

March 20, 2020

Case Management, Client Services and Clinic

  • The food pantry is now available for pickup or delivery only – pantry staff and case managers will pack your groceries for you. Please call your case manager to make arrangements.

March 18, 2020

Case Management, Client Services and Clinic

  • There will be no in-person case manager visits in the office or at clients’ homes.
  • Clients who need transportation to medical or mental health appointments should talk to their case manager. Case managers will not be able to personally transport clients to appointments.
  • If clients have any concerns or questions, they should call their case manager.

March 17, 2020

The following changes to Allies’ services will remain in effect until further notice:

Testing and Community Health

  • Starting on March 18, HIV, STI and Hep C testing is by appointment only. Please call 412-345-7456 to schedule your test(s).
  • We will not be offering testing on Wednesday evenings or Sundays.
  • HIV, STI and Hep C testing is available at the Allies office only – we will not be testing at any other locations.

Case Management, Client Services and Clinic

  • Beginning Saturday, March 21, the Allies food pantry, which is available for Allies case management clients only, will be open from noon to 4 p.m. Monday through Friday. There will be no Wednesday evening or Sunday hours.
  • CCN pharmacists will not be on site until further notice. Pharmacists will be able to consult with patients over the phone.​

How you can protect yourself

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Face masks are not recommended for people who are not sick. If you are coughing or sneezing, please take a face mask when you visit Allies.